Refund and Return Policy
At ukbhatia, we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, we offer returns and refunds under the following conditions:
Return Eligibility
Time Frame: You may initiate a return within 7 to 15 days of the delivery date
Condition: Returned items must be unused, unworn, and in the same condition as received. They must also be in their original packaging with all tags attached.
Non-Returnable Items: Certain items are not eligible for return, including but not limited to:
- Items marked as final sale.
- Personalized or customized items.
- Items damaged or altered after delivery.
Initiating a Return
To initiate a return, please follow these steps:
Contact Us: Please contact our customer service team at support@ukbhatia.com and Contact No – +91 9007929992 to request a return authorization and receive further instructions.
Packaging: Carefully package the item(s) you wish to return, ensuring they are securely protected during transit.
Return Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure your return is received safely.
Refund Process
Inspection: Once we receive your returned item(s), our team will inspect them to ensure they meet our return eligibility criteria.
Refund: If your return is approved, we will process a refund to the original payment method used for the purchase. Please allow 7 days for the refund to appear in your account.
Exchanges
If you would like to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item on our website.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately upon receipt. We will work with you to resolve the issue and provide a replacement or refund as needed.
Contact Us
If you have any questions or concerns about our refund and return policy, please contact us at Email shrishyamtradingcompany005@gmail.com and contact No – +91 8770971523. Our customer service team is here to assist you.